State Farm® Insurance Agent Kelly Gillis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elizabeth P
May 19, 2025
"Not happy with this agent's office. I was issued a policy and I paid a full years premium after disclosing the condition of the home I wanted to insure (through multiple pictures and disclosing what repairs needed to be made). 9 days after issuing the policy I received a "fix everything or else" phone call. I've been a homeowner for over 20 years and have never had an insurance company do that. Times must be tough for State Farm."
"I am very sorry to hear that you had a poor experience. You did disclose that you were planning to make repairs, but unfortunately, we were given a timeline for those repairs to be completed. We have worked diligently to get this issue resolved and to make it right. Thank you for your feedback!"
Rita Terry
May 15, 2025
"I really appreciated Ebony. She is the reason I changed all my insurance over to state farm. I was with farm bureau from 1983 until 2025. After talking with Ebony I realized the saving I could get for the same amount of money.A big thank you to Ebony. She has been wonderful as a agent. Thank you, Rita Terry ."
"Thank you for your feedback Ms. Terry! I will sure pass your kind words on to Ebony and we look forward to helping you with all of your future insurance needs."
Diana Plummer
May 14, 2025
"Good,but rates are high..."
"Thank you for sharing your thoughts, but our office has not had the chance to show you what we offer firsthand, we’d love the opportunity to show you why so many of our customers feel it’s worth it. Feel free to reach out or visit us — we’d be happy to answer any questions and help you with your insurance!"
Tami's Songs
April 15, 2025
"This is my local office. They have been there for me time and time again. The support staff is wonderful. I would highly recommend them."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
latasha handley
April 10, 2025
""I've been with State Farm for a while now, and I couldn't be happier with their service. They are always helpful and friendly, making every interaction a pleasant experience. I truly feel safe and valued with them as my insurance provider." Latasha Handley"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Terika Randle
March 13, 2025
"My agent Kelly Gillis was awesome she listened to me, took it into consideration and got me a great deal I am very pleased and highly recommend"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Dorothy Creggett
March 12, 2025
"Very good"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Joan Clowers
February 27, 2025
"Always helpful"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Kathleen Nelson
February 18, 2025
"Excellent Service and Ms. Ebony is incredibly nice and so helpful."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs, and I will be sure to let Ebony know of your kind words. "
sheila bishop
February 11, 2025
"Local Agent & Associates have been extremely helpful in getting documents to Claims Office. I appreciate all the assistance provided."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Mary Johnson Aud
November 20, 2024
"Such wonderful people to work with!! Very helpful!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Stephen Barnett
November 12, 2024
"Kellie Gillis State Farm a wonderful business to do business with they remind you every time to pay your bill when us old people will often forget . Thanks"
"Thank you, Stephen, for taking the time to leave your feedback with 5 stars. We are grateful that you choose us for your insurance needs and are always willing to go above and beyond for our customers!"
Greg Smith
September 20, 2024
"Best insurance agent. Staff is always very knowledgeable and helpful."
"Thank you, Greg, for your feedback! We always strive for excellence in customer service and providing all of our customers with the best insurance options for their needs. "
roy matthews
September 18, 2024
"Always friendly and professional service"
"Thank you Roy! We appreciate your business and kind words. It's always a pleasure to help with your insurance needs. "
Orin Odom
September 17, 2024
"I truly appreciate the knowledge and kindness of the State Farm workers!!!!!"
"Thank you, Orin, for your kind words! We appreciate you and your feedback. We look forward to helping with all your future insurance needs."
Kelly Mcgrew
September 13, 2024
"The best agent and best prices!"
"Thank you, Kelly, for taking the time to leave us a review! We are happy to hear your positive feedback."
Jason Foote
September 12, 2024
"Rate decreased drastically and always attentive to my needs including customer service coverage questions and rental assistance"
"Thank you for taking the time to give us this feedback! We strive for excellent customer service and love to hear that we succeeded! "
Gage Cash
September 10, 2024
"Great customer service!"
"Thanks Gage! We appreciate your time and feedback!"
Alicia Rushing
September 10, 2024
"I love Kelly and her whole crew. They’re always taking care of me. I highly recommend going to see them about some insurance!"
"Thank you, Alicia, for your 5 Star review! We appreciate your feedback and are always happy to help!"
Emily Smith
August 28, 2024
"I had a great experience working with Kelly to get me good coverage at an actually decent rate. Honestly, I would recommend anyone to this women. She will work with you to find what works best for you."
"Thank you, Emily, for taking the time to say such kind words. We appreciate you and look forward to helping with all your future insurance needs."
McKinnely Bentley
August 27, 2024
"2024 was the roughest year I've had in my life. Sarah and Kelly stuck with me and worked with me through single everything. When I say I owe these ladies everything. I really do. I can't thank them enough. I highly recommend them for your insurance needs."
"Thank you McKinnely for your kind words! We are so happy that we could help you not only with insurance, but with life! "
Teneidra Watkins
August 27, 2024
"Very professional and friendly!"
" We strive for professional, friendly service every time we assist with your insurance needs. So glad to hear this feedback! Thank you Teneidra for your 5-star review!"
Lakisha Owens
August 27, 2024
"When I do business with Kelly Gillis State Farm it feels like home. They are so pleasant, understanding, and welcoming."
"That is exactly what we aim for when everyone enters our office! Thank you, Lakisha, for your 5-star review! "
pcsisko
August 15, 2024
"Kelly Gillis is one of the best insurance agencies I have ever worked with. If you need a great insurance agent that will take good care of you please call her."
"Thank you so much for your feedback! We LOVE to hear this!"
Helen Chima
June 7, 2024
"Kelly Gillis and her entire team are the best in the insurance business. Awesome Team of professionals work here. Sarah, and Alicia are exceptionally helpful and courteous. I will continue to do business with Kelly Gillis State Farm Insurance company in Pine Bluff, AR."
"Thank you so much Ms. Helen for taking the time to give us this feedback! We strive for excellent customer service, and it is great to hear that we are providing that for you. "